No doubt Motorola mobile devices were created with innovation and endurance , it was also one of the leading mobile manufacturer but many factors have contributed it to not become an ideal choice for user in present and the coming future. Some of the factors have also cropped up after Google acquired Motorola Mobility.
After Sales Support :
Many Motorola service center and outlets in international countries ( Non U.S ) were shut down in a step taken by google to curb revenue loss. It not only affected many customers to browse new motorola products but also made support difficult with options of only email , telephone or web support.
Software Update
There are many Motorola mobile phones users who are clueless as they have been denied any further update as their model doesn’t comes under update plan . Strangely rooted (cracked) updates have been release by some software fanatics. So why not motorola ?
Users were also promised in year 2012 that updates will get released for all mobile phones for a period of 18 months , which was never fulfilled. Because of which many users with their Motorola products are facing operating bugs and software compatibility issues.
Motorola Mobility is cruel
To curb losses , employees were laid off in large numbers which didn’t go well with many people who also value social and civic responsibility in their buying decision.
Financial Loss may force Google to change direction
Recent flurry of financial loss in last 3 quarter may force Google to change the direction of Motorola mobility which may affect launch and support of Motorola mobile based devices. Recent rumors are rife of motorola mobility road map for Research and Development .